Get answers to your questions or reach out to our support team.
Quick answers to the most common questions.
Yes! Silkscreen offers a generous free tier that includes unlimited folders, local organization on your device, and basic sync features. Premium plans are available for power users who need advanced features like OCR text search, priority sync, and cloud backup.
Silkscreen stores all your screenshots locally on your device, so you can browse and organize them without an internet connection. Sync features between devices require both devices to be on the same local network.
When you take a screenshot on your iPhone, you can choose to "Send to Mac" from the quick action menu. If your Mac is running Silkscreen and connected to the same Wi-Fi network, the screenshot transfers instantly via your local network - it never goes through our servers.
No. Silkscreen is a local-first app. Your screenshots stay on your devices and are synced directly between them over your local network. We never upload, store, or have access to your screenshots. Your privacy is our priority.
Yes! You can pair your iPhone with multiple Macs. When sending a screenshot, you can choose which Mac to send it to, or send to all paired devices at once.
Silkscreen can import your existing screenshots from your Photos library. During setup, you can choose to import all screenshots or just start fresh with new ones. Imported screenshots appear in an "Unsorted" folder, ready to be organized.
On iPhone, Silkscreen works with a copy of your screenshots, so your Photos library remains unchanged. On Mac, you can choose to either work with copies or organize original files directly. This is configurable in Preferences.
You can delete your account from the app's Settings menu. This removes your account data from our servers. Your local screenshots and folders remain on your devices - Silkscreen never deletes your actual files.
Silkscreen is available for iPhone (iOS 15 or later) and Mac (macOS 12 Monterey or later). iPad support is coming soon. We're also exploring Android and Windows versions for the future.
We love hearing from our users! You can report bugs or suggest features by emailing [email protected] or through the "Send Feedback" option in the app's Settings menu. We read every message.
Our support team typically responds within 24 hours.